Scan Your Hosting Account

Posted by design 02/08/2016 0 Comment(s) Website Security for Newbs,

How do I know if my website has a virus?


It can really happy to any of us. Getting a virus on your site is not only frustrating, but it can be very costly.  Prevention is always the best course of action, but sometimes it just gets past you.


Prevention starts with the basics:

  • Choose a unique password & change it now and then

  • Be mindful of who you share your password(s) with, and change again when they're done.

  • Store your passwords safely - not in a document on your computer or in email

  • Keep your computer virus free with an up-to-date anti-virus software. We use, and recommend, AVG Internet Security

  • Keep software on your computer(s) and device(s) up to date. Don't ignore those software update notifications.


Scan through our article, "Safeguarding Your Website from Hackers" for a quick review.


With the basics aside, if you find that your site isn't looking or behaving quite as it should, it might be a good idea for a virus scan. There's a quick little built-in scanner right in cPanel.


  1. Login to your cPanel (

  2. Under the ADVANCED section, select VIRUS SCANNER


  4. Results show within a few minutes.

Login to cPanel

Select Virus Scanner

Scan Entire Home Directory


If there are no viruses found, you'll see this message:


Virus Free Hosting


If the scan does find a virus, you'll see them in the Infected Files box. From there, you'll have the option to Ignore, Quarantine or Remove. If you're not sure, go ahead and quarantine, then contact support for further instruction right away.  


While some viruses can be easily managed, others cannot. After a virus has been detected, getting it removed is your first order of business. There are services that can do this for you, like Sucuri.  If you have site backup, you could also restore it to a point when you know it wasn't infected.


After you're sure you're free and clear of the infected files, change your cPanel password! (That last bit just really can't be stressed enough. Please, please, please change your password.) 



Tags: security

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