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Your Host's Guide to an Easy cPanel Experience

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The best way to understand cPanel is to break it down into easy steps. We hope yo find the following guides helpful as you go from novice to expert!

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Do you want to learn about a specific cPanel topic? Let us know on social media, we'd love to hear from you!

Automated Website Backups - Beta

Automated Website Backups - Beta

admin 08/31/2016 0
In my previous post, I explained how to do a manual backup to LiveDrive Briefcase. In this session, I'm going to explain how to set these backups automatically.  That's kind of exciting, right?  Like I said, this is in beta, so we're not charging for the use of the cPanel plugin. It's on an "as is" basis, but so far in testing it has gone really well.  You should always double-check your LiveDrive account to be sure that your backups are running. Why Do I Need Briefcase? Automated backups requir...
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Backing Up Your Website to LiveDrive

Backing Up Your Website to LiveDrive

design 08/15/2016 0
Free Computer Backups All of our hosting accounts are eligible for free computer backup service by LiveDrive. If you haven't gotten yours yet, go ahead and claim it here and be sure you're logged in and use the promo code LIVEDRIVE to get yours for free! Can I Backup My Website to LiveDrive? Yes, but not with the free account. In order to back up your website to LiveDrive, you'll need to upgrade to the Briefcase version of LiveDrive for $80/yr. It's more than worth it!  If you'd like to add the ...
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Using Gmail to Handle Earth Girl Email

Using Gmail to Handle Earth Girl Email

design 06/07/2016 0
Alternatives to Webmail The benefit of using webmail is that it's always there, all you need is an internet connection. The downfall is that all of that email takes up space. Once you start adding images and attachments, it can use more space on your hosting account than your actual website does! About Forwarding Sure, you can just forward your email to your Gmail address, but that doesn't tackle the issue of the email staying on the server. Forwarding your email doesn't clear out your webmail i...
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Managing Hosting Account Quotas and Overages

Managing Hosting Account Quotas and Overages

design 06/02/2016 0
As a website owner, it's important that you become familiar with these steps to prevent overage. Earth Girl Hosting offers FlexUse billing so your account will never go down due to overage! Get the Details  Login to your Client Area to see what resources are over limit. Once logged in:Click ServicesClick the green Active button to the far-right of the hosting package for your hosting account.Click the Resource Usage tab Disk Space  Remove any unneeded files on your hosting account.  If you need ...
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Greylisting & Why You Need It

Greylisting & Why You Need It

design 05/26/2016 0
What Is Greylisting?  To whitelist means you're allowing, to blacklist means you're restricting.  As the same suggests, greylisting is the middle ground. It's a technical security checkpoint for incmoing email.  How Does it Work?  Without getting too technical, let's say that greylisting is a temporary rejection of email from new domains. The basic concept relies on the idea that legitimate email has an intrinsic need to reach its destination. SPAM email just throws it all out there to see what ...
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Inserting an Image into Roundcube

Inserting an Image into Roundcube

design 02/18/2016 0
Roundcube and Inline Images Roundcube is one of three cPanel webmail clients. People often ask how to insert an image into a Roundcube email, so here's a visutorial. Roundcube can be accessed from your cPanel area > Email Accounts > More > Login to Webmail (dropdown):  Select Roundcube  Compose an Email  Change your Editor Type to HTML   After you do this, the frame will load a WYSIWYG editor. To insert an image, click the Image icon   Wrench in the Works! This is where things get tricky if you...
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How to Change My cPanel Password

How to Change My cPanel Password

design 01/25/2016 0
 The Basics: Changing Your cPanel Password Changing your cPanel password really should be very easy with your host, yet it remains a hot topic on our support desk. We love the Earth Girl Hosting client area. It's comprehensive and full-featured. You can access it at http://poweredbyearthgirl.com/billing/clientarea.php.  Here you'll be asked to login with your email address and the password created the day you became a customer:  From there, click the Services > My Services tab. Click the  Activ...
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Backing Up Your Hosting Account

Backing Up Your Hosting Account

design 09/24/2015 0
    How Can I Make a Backup? Login to your cPanel at   http://yoursite.com/cpanel Be sure you're using the Paper Lantern theme so these instructions apply. To switch your theme, use the dropdown on the upper left. Under the Files section, select Backup Wizard Click the Backup button, then choose one of the following:Full Backup - If you want to backup everything, select Partial Backup > Home Directory - If you only want to backup your website, not emails, settings or databases.Home Directory is ...
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