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All of our hosting accounts are eligible for free computer backup service by LiveDrive. If you haven't gotten yours yet, go ahead and claim it here and be sure you're logged in and use the promo code LIVEDRIVE to get yours for free!
Yes, but not with the free account. In order to back up your website to LiveDrive, you'll need to upgrade to the Briefcase version of LiveDrive for $80/yr. It's more than worth it! If you'd like to add the Briefcase option, just contact our billing team!
The Briefcase is just over 500GB, and average ecommerce site backup files are under 5GB. This means you can keep several backups, and any other personal or business files on the Briefcase.
Additionally, using a remote backup saves space on your hosting account. It's against Terms of Service for with hosting companies to house multiple backups on your hosting account space. Using a remote backup makes that a non-issue.
You can access these files from anywhere - even your phone! You can also share files with a quick link. Need to have tech support restore a bakup from LiveDrive? No problem, just share the link with them.
After you upgrade your LiveDrive account to Briefcase, you'll have FTP access. Basically, this means you'll be able to do everything we're talking about here. You should already have your username and password for LiveDrive - those are also your FTP logins. You'll need that information to continue:
The process may take several minutes, and you'll get a verification on the same screen that looks like the following:
Once you get that verification email, there are a few ways to make sure your backup was successful. The easiest way would be to login to your LiveDrive portal
Not yet, but we're working on it!